Skills & Competencies for Total Quality Manager
Total Quality Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Total Quality Manager
Manages the implementation, administration and measurement of total quality management programs, including Six Sigma initiatives.
JOB RESPONSIBILITIES for Total Quality Manager
Leads teams to provide training, tools, and logistical assistance for quality initiatives. Oversees development of new testing tools, and measurement methods and systems to ensure products and services meet quality standards.
Total Quality Manager SALARY RANGE
BASE 50%
$136,664
TOTAL 50%
$149,346
Job Level
M02
Job Code
RD14000148
Education/Degree
Bachelor's Degree
Reports To
Senior Manager
Total Quality Manager Skills and Competencies List
10 general skills or competencies (Job family competencies) for Total Quality Manager
1
Job Family Competencies –
Training and Development
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies major activities involved in training cycle phases.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Works with HRIS to document and collect attendance information and career development tracking information.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Develops department training matrix for workforce development and retains great talent.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Provides instructional design expertise to support determining training needs and solution development.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes the development and continued expansion of training content to support our organization-specific processes.
See 4 More Skill Behaviors
2
Job Family Competencies –
Change Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the methodologies and best practices of change management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports auditing and reporting related to change management to help resolve transformations and claims.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with the management team to develop change orders or proposals.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Reviews accounting activities to comply with change management policies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes change management to assure maximum operational effectiveness.
See 4 More Skill Behaviors
3
Total Quality Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Manager
Proficiency Level - 4
5
Competency for -
Total Quality Manager
Proficiency Level - 5
14 soft skills or competencies (core competencies) for Total Quality Manager
1
Core Competencies –
Knowledge of Organization
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
See 4 More Skill Behaviors
2
Core Competencies –
Business Process Improvement
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
See 4 More Skill Behaviors
3
Total Quality Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Manager
Proficiency Level - 4
5
Competency for -
Total Quality Manager
Proficiency Level - 5
Summary of Total Quality Manager skills and competencies
There are 0 hard skills for Total Quality Manager.
10 general skills for Total Quality Manager, Training and Development, Change Management, KaiZen, etc.
14 soft skills for Total Quality Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be proficient in Budgeting.
10 general skills for Total Quality Manager, Training and Development, Change Management, KaiZen, etc.
14 soft skills for Total Quality Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be proficient in Budgeting.
It's Easy to Get Started
Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.